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Behavioral Health Contact Information

Behavioral Health Unit (Commercial)

 Phone:

PPO – 800-851-7498

Federal Employee Program® (FEP®) – 800-779-4602

 Fax:

877-361-7656

 Mail:

Blue Cross and Blue Shield of Illinois (BCBSIL)
Behavioral Health Unit
PO Box 660240
Dallas, TX 75266-0240

 

Behavioral Health Unit (Government Programs)

 Phone:

Blue Cross Community Health PlansSM (BCCHP)SM
877-860-2837 

Blue Cross Community MMAI (Medicare-Medicaid Plan)SM
877-723-7702

 Fax:

Behavioral Health Utilization Management requests only –
312-233-4099

All other requests and documents – 312-233-4060

 Mail:

BCBSIL’s BCCHP and MMAI Behavioral Health Unit
PO Box 60103
Dallas, TX  75266

For More Information
Refer to the appropriate BCBSIL Provider Manual in the Standards and Requirements section.*

Questions?
Contact your BCBSIL Provider Network Consultant.

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All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan.